All of our ride on toys come with a 12 months parts warranty.
During the warranty period we will carry out all warranty repairs free of charge once the item has been returned to Store
This excludes the battery and chargers which are covered for 90 days, It also excludes normal wear and tear of wearing parts such as wheels.
Your product will give your child a lot of fun times ahead if used in the right way. As tempting as it may be to have a go yourself, overloading the toy can can burn out the motors very quickly - as will using it on uneven surfaces, gravel & mud. It is also very important that you do not push the vehicle around without power as the wheels are permanently engaged in the motors and moving it manually will damage the motors.
For optimal performance, make sure you charge the battery for at least 18 hours and for no more than 24 hours before first-time use.